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Clarix
Clarix
Helps you grow faster !

  • Clarix Support Center

    Welcome to the Clarix Support Center! We’re here to help you get the most out of your Clarix experience. Below, you’ll find answers to common questions and troubleshooting tips. If you need further assistance, feel free to contact us directly.

    Getting Started with Clarix

    How do I set up Clarix?

    1. Connect Your Data: Once signed in, connect your data sources such as your accounting software, CRM, and other business tools.
    2. Customize Your Dashboard: Clarix provides customizable dashboards to help you monitor key business metrics. Set up alerts for any discrepancies or performance changes that matter to you.
    3. Start Monitoring: Begin using Clarix to track your business data, analyze reports, and get insights into your financial performance.

    What devices are compatible with Clarix?

    Clarix is compatible with a variety of devices:

    • Desktop: Access Clarix via any modern web browser.
    • Mobile: Our mobile app is available for download on both iOS and Android devices.

    Frequently Asked Questions (FAQs)

    1. How do I Login?

    1. Go to the Login page.
    2. Enter your username and password provided 
    3. by Clarix client onboarding team.

    2. How do I view my dashboards?

    1. After logging in, navigate to the home.
    2. Choose the icon you’d like to view (e.g., Receivables performance, inventory tracking).

    3. Why am I not receiving WhatsApp reports?

    If you aren't receiving your periodic reports via WhatsApp, try the following:

    • Ensure WhatsApp is connected: Check that your WhatsApp number is correctly linked.
    • Verify report schedule: Ensure that reports are set up to be sent to your number.
    • Check internet connectivity: Make sure your internet connection is stable.

    If the issue persists, please contact our support team.

    Troubleshooting

    1. Clarix is not loading. What should I do?

    • Clear your cache: Sometimes, clearing your browser’s cache can resolve loading issues.
    • Try a different browser: If you’re using an older browser, consider updating it or using a more modern one like Chrome or Firefox.
    • Check your internet connection: A poor connection can cause the app to load slowly or not at all.

    2. I'm experiencing delays in data synchronization.

    If your data is taking longer than usual to update:

    • Ensure proper permissions: Make sure Clarix has the necessary permissions to access your data sources.
    • Contact Support: If the issue persists, reach out to our support team for further troubleshooting.

    Contact Support

    If you have any issues or need additional help, our support team is available to assist you.

    • Email Support: fazil@clarix.in  
    • Phone Support: +91-9025224740

    Thank you for choosing Clarix! We are committed to helping you grow your business with the power of data.